Handcrafted Home Goods

Terms and Conditions

Welcome to Rust Creek Co. By using our website or purchasing our products, you agree to these Terms & Conditions.

Products: Our products are handmade and may have slight variations in color, texture, size, and appearance. These unique differences are part of the handmade character of Rust Creek Co.

Orders & Payment: Prices are listed in U.S. dollars and may change without notice. We reserve the right to cancel orders due to product availability, pricing errors, or suspected fraudulent activity.

Shipping: We carefully package and ship orders within the stated processing time. Rust Creek Co. is not responsible for carrier delays, weather, or incorrect shipping information provided by the customer.

Intellectual Property: All Rust Creek Co. logos, photographs, designs, written content, and branding belong to Rust Creek Co. and may not be copied or used without permission.

Website Use: You agree to use our website lawfully and not to interfere with its operation, misuse its content, or engage in fraudulent activity.

Customer Photos & Reviews: If you voluntarily submit a review, photograph, testimonial, or other content to Rust Creek Co., you grant us permission to use that content for promotional and marketing purposes, including on our website and social media, unless otherwise agreed upon in writing.

Changes: Rust Creek Co. may update these Terms & Conditions at any time. Updated terms will be posted on this page.

Return and Refund Policy

Returns & Refunds: Return requests must be made within 30 days of delivery. Items must be unused and in original condition. Custom, personalized, clearance, and final-sale items may not be eligible for returns.

Customers are generally responsible for return shipping costs unless the item was defective, damaged during shipping, or incorrectly sent.

If your item arrives damaged or incorrect, please contact us promptly with photos so we can help resolve the issue.

Refunds will be issued to the original payment method after the returned item has been received and inspected.